Refund policy

RETURNS POLICY :

At Giggle Baby, we want you to feel confident in every purchase. If something is not quite right, we are here to help.  If you change your mind or are not happy with your order, you may return it to us within 60 days for a full refund of exchange. 

Unless faulty, all items being returned must be unused and in their original packaging with your receipt. Goods must be in a re-saleable condition and both the item and its packaging must be unused.

If a discount is provided for a package deal a corresponding discount will be deducted from any item returned.

Refunds will be issued using the same payment method that was utilized during the initial purchase.

RETURNS POLICY EXCLUSIONS:

We are unable to provide refunds or exchanges for the following goods if they have been opened or removed from their packaging. This is due to hygiene concerns: mattresses, pillows, bed linen, and items with a tamper-proof seal. However, all our products are covered for faults under your warranty.

You can always contact us for any return question at customerservice@gigglebaby.ie.